Privacy policy

Last updated: May 1, 2026

PawMeds is operated by SilentPixel (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how PawMeds collects, uses, stores, and protects information when you use our mobile application and related services.

By using PawMeds, you agree to the practices described in this Privacy Policy.

1. Who We Are

Data Controller: SilentPixel
Contact Email: pawmeds@gmail.com

If you have any questions about this Privacy Policy or your data, please contact us using the email above.

2. Information We Collect

We may collect the following categories of information:

Account Information

  • Email address

  • Login credentials (where applicable)

  • Apple Sign In or Google Sign In account identifiers

Pet Information

  • Pet names

  • Species

  • Breed

  • Age

  • Weight

  • Medication schedules

  • Reminder settings

  • Health-related notes voluntarily added by users

Device & App Information

  • Device type

  • Operating system

  • App version

  • Push notification token

  • Crash reports and technical diagnostics

Payment Information

If premium subscriptions or purchases are offered, payments may be processed by third-party providers such as Apple App Store, Google Play, or Stripe. We do not store full credit card details directly.

Support Communications

  • Emails sent to support

  • Messages submitted through support channels

3. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Save pet profiles and medication reminders

  • Send reminder notifications

  • Provide customer support

  • Improve app performance and reliability

  • Process payments and subscriptions

  • Comply with legal obligations

  • Prevent fraud or misuse

4. Push Notifications

PawMeds may send push notifications for:

  • Medication reminders

  • Appointment reminders

  • Important service updates

You can disable notifications anytime in your device settings.

5. How We Store Your Data

Your data may be securely stored using Supabase or trusted service providers acting on our behalf.

We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

6. Sharing Your Information

We do not sell your personal data.

We may share limited data only with trusted third parties when necessary, including:

  • Payment processors (Apple, Google, Stripe)

  • Cloud hosting providers

  • Legal authorities when required by law

7. International Users

PawMeds is available worldwide. Your data may be processed in countries outside your own country. Where required, we take appropriate safeguards to protect international data transfers.

8. Data Retention

We keep your data only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

You may request deletion of your account and associated data by contacting us.

9. Your Privacy Rights

Depending on your location, you may have rights including:

  • Access your personal data

  • Correct inaccurate data

  • Delete your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent where applicable

To exercise these rights, contact: pawmeds@gmail.com

10. Children’s Privacy

PawMeds is intended for general audiences. If a child uses the app, parental or guardian supervision is recommended. We do not knowingly collect personal data from children in violation of applicable law.

If you believe a child has provided personal data improperly, contact us and we will review and remove data where appropriate.

11. Analytics

We may use basic analytics tools in the future to understand usage patterns and improve PawMeds. If enabled, this Privacy Policy may be updated accordingly.

12. Third-Party Services

PawMeds may integrate with:

  • Apple Sign In

  • Google Sign In

  • Apple App Store

  • Google Play

  • Stripe

  • Supabase

These services may have their own privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app or on our website with a revised effective date.

14. Contact Us

For privacy questions, requests, or concerns:

SilentPixel
Email: pawmeds@gmail.com

By using PawMeds, you acknowledge that you have read and understood this Privacy Policy.